What kind of image editing services do you offer?
We offer Background Removal, Clipping Path, Masking, Color Correction, Jewelry Retouching, Cropping & Re-sizing, Product Image Retouching & Enhancement, Amazon & Ebay photo editing, Real State Photo Editing, Photo Restoration and Photo Vectorization and more.

How will be the date transferred?
We work with most of the clients for large volume images editing. File transfer methods are quite flexible. We have a dedicated server in Germany and we can create secure FTP accounts for clients. The FTP up and download in Europe in most cases is fast as lightening. However if clients prefer Dropbox, Wetransfer or cloud data transfer, we always cooperate.

Are my files and images save?
You work with our German legal entity and we know what file security means. We can always sign the NDA contract whenever there is a need.

How do I pay?
ProfiMasking accepts Paypal payment (mostly for clients outside Germany) and bank transfer.

Do you offer Express Services?
Yes, please call us with regard to the tasks and deadlines. We will let you know the costs and delivery time. Normally we deliver Express Orders within 24 hours or sooner.

What happens after the order has been completed?
Your data is irrevocably deleted from your personal FTP account two weeks after receipt of payment. We therefore recommend that you back up the data you need beforehand.

Is VAT included in the invoices?
The invoices are generated with VAT according to German law. If you are abroad and you have a VAT ID, you will be issued an invoice without VAT. Please provide this number before the order processing.

Are you available by telephone?
We are available from Monday to Friday from 8:00 am to 5:30 pm by calling +49-9129-2969696.

Do you work on weekends or holidays?
Yes, we are also available on weekends and on holidays for your orders.